Shipping policy
SHIPPING POLICY
Last Updated: June 2026
Welcome to Natural Herbal Store. We are committed to delivering your orders quickly, safely, and efficiently across Pakistan. Please review our shipping policy below.
ORDER PROCESSING
All orders are processed within 1–2 business days after order confirmation.
Orders placed on weekends or public holidays will be processed on the next working day.
Once your order has been dispatched, you will receive a confirmation message with shipping details.
SHIPPING COVERAGE
We currently deliver to all major cities and regions across Pakistan through trusted courier partners.
Delivery availability may vary for remote or rural areas.
ESTIMATED DELIVERY TIME
• Major Cities: 2–4 Business Days
• Other Areas: 3–7 Business Days
Delivery times are estimates and may vary due to weather conditions, courier delays, public holidays, or other unforeseen circumstances.
SHIPPING CHARGES
Shipping charges, if applicable, will be displayed during checkout before payment confirmation.
Special promotions may include free shipping offers for eligible orders.
ORDER TRACKING
Once your order has been shipped, tracking information may be provided through SMS, WhatsApp, email, or the courier service.
Customers can contact us for shipment updates if required.
INCORRECT SHIPPING INFORMATION
Please ensure that your shipping address and contact information are accurate when placing an order.
Natural Herbal Store is not responsible for delays or failed deliveries caused by incorrect customer information.
Additional shipping charges may apply if a package must be re-shipped due to incorrect details.
DELAYED DELIVERIES
While we strive to meet estimated delivery times, delays may occasionally occur due to:
• Courier service issues
• Public holidays
• Weather conditions
• Remote delivery locations
• High order volumes
Natural Herbal Store is not liable for delays caused by third-party shipping providers.
DAMAGED OR MISSING PACKAGES
If your package arrives damaged or if any item is missing, please contact us within 48 hours of receiving your order.
We may request photographs of the package and products to assist with the investigation and resolution process.
CONTACT INFORMATION
Natural Herbal Store
Email: natural.herbal.store.0334@gmail.com
Phone: +92 301 7141441
We appreciate your trust in Natural Herbal Store and look forward to serving you.
